FAIR QUESTIONS.
STRAIGHT ANSWERS.
Quotes & pricing
We visit in person, measure, and send one fixed written number within 48 hours. It’s free and it doesn’t move after you sign.
Yes, on big projects — patios, walls, decks, full designs. Monthly payments, printed on the quote next to the cash price. Details here.
No minimum for maintenance work. For builds, if it’s worth doing right, it’s worth a quote — call and ask.
The work
Yes — fully licensed and insured, and we’ll send the certificates with the quote without being asked.
Our crew, in our trucks. We only bring in a specialist for the rare thing we don’t do (like electrical to a pergola), and we tell you first.
Yes. Where a town wants a permit or an engineer’s stamp (tall walls, some fences and decks), we pull it and it’s in the quote.
Call the same number. Workmanship issues we fix on our dime — that’s what the guarantee on the quote means.
Scheduling & seasons
Maintenance usually starts within a week or two. Builds run 2–6 weeks out depending on season — the quote includes your actual start window.
By October. Contracts fill before the first storm, and we cap routes so we can actually keep them. More on that here.
60+ towns across the Buffalo, Rochester and Batavia areas — the full list is on the locations page.